Privacy Policy

Effective Date: 1 February 2020
Last Updated: 13 August 2026

Feedol Oil (“Feedol Oil”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, https://www.feedoloil.com/.

Feedol Oil is engaged in the manufacturing and distribution of lubricants and related products. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, submit an inquiry, contact us through WhatsApp, email us, or otherwise communicate with us.

1. Information We May Collect

Depending on how you interact with us, we may collect:

• Name

• Company or organisation name

• Email address

• Mobile or telephone number

• Business address

• City, state and country

• Product requirements and inquiry details

• Information provided through inquiry forms

• Information shared through WhatsApp conversations

• Information provided through email or other communication channels

• Website usage and technical information such as IP address, browser type, device information and approximate location

• Cookie and similar technology information, subject to your cookie preferences

We request that you do not provide sensitive or unnecessary personal information through website forms or WhatsApp unless it is required for a specific business purpose.

2. How We Use Personal Information

We may use personal information to:

• Respond to product and business inquiries

• Provide information about lubricants and related products

• Prepare quotations and respond to requests

• Process business communications

• Understand customer requirements

• Provide customer support

• Communicate regarding orders, products, services or inquiries

• Send promotional or marketing communications where permitted and where applicable consent has been obtained

• Improve our website, products and services

• Maintain website security

• Prevent fraud, misuse and unauthorised activity

• Comply with applicable legal and regulatory requirements

• Establish, exercise or defend legal claims and protect our legitimate business interests

3. WhatsApp Communication

Our website may provide a WhatsApp button that allows visitors to initiate communication with Feedol Oil.

When you select the WhatsApp button and start a conversation, information you provide through WhatsApp may be processed for responding to your inquiry, providing product information, discussing business requirements and related customer communication.

WhatsApp is operated by a third party. Your use of WhatsApp is also subject to WhatsApp’s own terms and privacy practices.

You should avoid sending confidential, sensitive or unnecessary personal information through WhatsApp.

4. Inquiry Forms

If you submit an inquiry through our website, we may use the information provided to contact you regarding your request.

Depending on the nature of your inquiry, your information may be accessed by authorised employees, representatives, service providers or business partners who need the information to respond to or fulfil your request.

5. Cookies

Our website may use cookies and similar technologies for website functionality, security, analytics and other purposes.

Where required, non-essential cookies will be used according to your cookie preferences. Please refer to our Cookie Policy for additional information.

6. Sharing of Personal Information

We do not sell personal information for monetary consideration.

We may share personal information with:

• Employees and authorised personnel

• Service providers supporting our website or business operations

• Website hosting and technology providers

• Communication and customer-support service providers

• Analytics or security service providers

• Professional advisers where necessary

• Government authorities or law-enforcement agencies where legally required

• Other parties where disclosure is necessary to comply with applicable law or protect our legal rights

Third-party service providers are expected to process information only for authorised purposes and in accordance with applicable requirements.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for business requirements, contractual obligations, legal or regulatory requirements, dispute resolution, security and other legitimate purposes.

When personal information is no longer required, we may delete, anonymise or securely dispose of it, subject to applicable legal requirements.

9. Your Rights

Subject to applicable law and the effective provisions of the DPDP Act and Rules, individuals may have rights relating to their personal data, including:

• Requesting information about processing of their personal data

• Requesting correction or updating of inaccurate or incomplete personal data

• Requesting erasure of personal data where applicable

• Withdrawing consent where processing is based on consent

• Raising a grievance regarding processing of personal data

• Exercising the right to nominate, where applicable

Requests may be submitted to us using the contact details provided below.

10. Withdrawal of Consent

Where processing is based on consent, you may withdraw your consent by contacting us.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal. Certain information may continue to be retained where retention is required or permitted by law.

11. Children’s Personal Data

Our website and services are primarily intended for businesses, distributors, dealers, customers and other adult users.

We do not knowingly seek to collect personal data from children for purposes that are not permitted under applicable law.

12. External Websites

Our website may contain links to third-party websites, platforms or services.

We are not responsible for the privacy practices, content or security of third-party websites. You should review their respective privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements or privacy practices.

The updated version will be published on this page with the revised “Last Updated” date.

14. Contact and Grievance

For privacy-related questions, requests or grievances, contact:

Feedol Oil
Silvassa, India
Email: feedoloil@gmail.com
Website: https://www.feedoloil.com/

We will make reasonable efforts to review and respond to privacy requests within the period prescribed by applicable law.

15. Governing Framework

This Privacy Policy is intended to operate in accordance with applicable laws of India, including applicable provisions of the Digital Personal Data Protection Act, 2023 and rules made thereunder, as and when applicable.

By using our website or voluntarily providing personal information, you acknowledge that you have read this Privacy Policy.